IBM Digital Self-Serve Co-Create Experience

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Content Generation

Brief builder

AI system receives specified inputs or data points and uses these to intelligently construct effective marketing briefs.

1650+ tries

Summarization

Extraction

Classification

Conversation intelligence

Using AI, digital sales conversations are synthesized into concise summaries, identifying key elements for efficient, personalized follow-ups.

1400+ tries

Summarization

Classification

Extraction

RAG

Customer care portal

Conversational AI and backend large language models are leveraged to streamline summarization, entity extraction, and sentiment analysis, enhancing customer interactions with contact centers.

1400+ tries

RAG

Self-service customer assistant

AI is leveraged to create a question-answering self-serve capability to empower customer service agents with automated assistance for addressing customer inquiries.

1300+ tries

Extraction

Privacy compliance

Complaint tickets are analyzed to identify PII information, enabling effective masking and controlled exposure on a need-to-know basis. View AI Factsheet from watsonx.gov

1150+ tries

Summarization

Classification

Email thread summarization

AI classifies email thread topics and summarizes content, enabling quick reading and categorization of support emails for enhanced productivity.

1100+ tries

Classification

Extraction

Customer review insights

Customer reviews for a car rental company are analyzed to identify top issues, assess their impact on the business, and determine key corrective actions, all while maintaining secure masking of personal information (PII).

1050+ tries

Code Generation

SQL code generation

Empower analysts with natural language to SQL conversion for retail banking insights and support SQL developers as co-pilots in database operations.

1050+ tries

Summarization

Extraction

Classification

Seamless agent transition

AI enables seamless Virtual Agent to Live Agent hand-off in contact centers, providing insights for effective routing and improved customer experience.

900+ tries

OCR

Extraction

Content Generation

Smart contract processing

Upload PDF of contract documents, remove PII and suggest additional clauses, detect missing information as part of the approval process.

650+ tries

Code Generation

Content Generation

Extraction

Summarization

OCR

Talent acquisition

An HR professional can use GenAI to automate drafting of job requisitions, extract important information from submitted resumes for ease of browsing and search.

600+ tries

RAG

Financial report insights

Ask ad hoc questions on the PDF for quick information extraction, automate extraction of insights from the PDF through a list of configurable questions.

550+ tries

Summarization

Classification

Extraction

Tuning conversation insights

AI empowers contact center team leads to fine-tune conversation insights through example submission, without the need for a data scientist.

500+ tries

Code Generation

Personal health bot

A database stores patient blood test reports, allowing a conversational AI to answer patient queries by generating and executing SQL queries on the database for results.

450+ tries

Summarization

RAG

Telco customer support

Transcripts between Telco agents and customers are transformed into summaries, aiding hand-offs, providing reference material, and enabling resolution processes, with a GenAI-powered Q&A feature for network-related queries.

400+ tries

Beta

All AI tasks

Ask my data

Upload your private data in a multi-tenant environment to seamlessly access data insights through a chat interface. Customize your experience by editing prompts and model settings.

800+ tries

Beta

Summarization

Extraction

Switch GenAI platform

Developing a business solution with seamless switching between GenAI platforms with enhanced flexibility and customization.

New!

OCR

RAG

Scanned document Q&A

Extract content from scanned and handwritten documents for accurate Q&A results.

950+ tries

Classification

Content Generation

Extraction

Summarization

Compare IBM models

Compare the results generated by IBM models with those of a similar or larger models available on the watsonx.ai platform.

500+ tries

Beta

Classification

Extraction

Content Generation

Legal document insights

Extract legal clauses, review them for completeness and recommend changes based on specific guidance for clause types.

300+ tries

Classification

Summarization

RAG

Intelligent marketplace

Redefine retail user experience with GenAI and conventional ML powering sentiment analysis, summarization of product reviews, and direct responses to customer inquiries sourced from product manuals.

250+ tries

Code Generation

RAG

Smart procurement advisor

Interact with product catalog and vendor data through a digital assistant to get recommendations and automate the supplier identification process to make the procurement process more efficient.

200+ tries

Code Generation

RAG

AskProcurement with D&B

Procurement professionals leverage generative AI to make informed supplier change decisions through a conversational AI interface integrated with a comprehensive document repository.

1500+ tries

Beta

RAG

Stock analysis with SingleStore

Gen AI, augmented by company-specific data, is leveraged to assess the potential impact of global events, such as natural disasters, geopolitical conflicts, economic policy changes, or international decisions, on stock prices.

150+ tries